External - General GetSetUp Support

About GetSetUp

• What Is GetSetUp?
• Community Policies
• What is the GetSetUp Accessibility Policy?

Getting Started

• How do I Create a GetSetUp Account?
• How Do I Book a Class?
• What Happens After I Book a Class?
• Where do I Find Class Notes?
• How Do I Contact Support?

Frequently Asked Questions

• What is the GetSetUp Community? 
• What Time Zone is My Class In?
• Can I Watch Classes On Demand?
• How Do I Cancel a Class?
• Why Am I Seeing "This Class is Private"?
• What Do I Do if I Forget my GetSetUp Password?

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General Technology Support

• What Technology Do I Need for GetSetUp Classes?
• What are the minimum system requirements for GetSetUp?
• How to Book a Class on Tablet/Mobile Device?
• How to Find Class Notes on Mobile Device or Tablet
• How to Clear your Cookies and Cache
• Increase the Size of the Mouse Pointer on Mac

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Zoom Related Support

• Do I need to download the Zoom app?
• How to Install Zoom on Desktop
• Avoid Double Audio or Audio Feedback in Zoom
• Zoom Accessibility Features (Closed Captioning and Transcription)
• Troubleshooting Audio in Zoom

iPad Related Support

• Top Tips for Getting Started with Your Ipad
• Adding GetSetUp to your iPad Home Screen
• No Sound on iPad
• How to Find Class Notes on iPad
• Apple Mobile Devices
• Finding Sound in the Lounge on iPad

See all 8 articles